Business Consulting

Posted by on Sep 12, 2011 in | 33 comments

Business Consulting:

The growth and development of any business depends on the thorough understanding of business, changing market requirements, growing competition, trending technologies and an efficient team that shares and works for achieving the Vision and Mission of the organization.  This aspect is not possible with every business owner considering the time constraints, relevance of his / her pre-business-experience and many other related facts.

As a Business Consulting firm, we can evaluate your business in “as is whereis basis” and work for a right solution to take forward the business to achieve projected growth. We have christened our company as EPM World to denote our service range spanning Enterprise Portfolio Management (EPM). Enterprise functions constitute every thing right from setting up company, formulating detailed business plan, going for commercial launch, conducting operations to achieving sustenance and growth. We may discuss any of your business concerns for a right advice, strategy or service extension.

  • SWOT Analysis and Due diligence
  • Marketing & Branding Strategy
  • Business Development Strategy
  • Collaborations / Tie Ups
  • Drafting Of MOUs, Agreements
  • Content Management
  • Online and Internet marketing Strategy
  • Process Development and Deployment for functional efficiency
  • Information Technology implementation strategy

Our business consulting services and development strategies would guarantee the defined short-term and long-term benefits to the organization.  May talk to us for a free discussion and brainstorming of your growth concerns for a clarified path.

 

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Bhagawan Sri Sathya Sai Baba

Posted by on Apr 24, 2011 in EPM World, Expressions, Humane, Philosophical | 1 comment

April 24, 2011. The day Sri Bhagawan Sri Sathya Sai Baba, the embodiment of love, peace, and sanctity left us. The day the color ‘saffron’ lost its brilliance, the day the color ‘white’ lost its abode, the day the humanity lost its leader.  The day I lost my life.

“You are seeking joy and peace in far-off places. But the spring of joy is in your heart. The haven of peace is in yourself” …………………………Bhagawan Sri Sathya Sai Baba


I have lost my heart, my Bhagawan, My Lord, and My Life – Please come back and lit the joy in my life.

Bhagawan Sri Satya Sai Baba

Bhagawan Sri Satya Sai Baba

Today, when I recall many sweet chantings like “Krishna Jai. Krishna Jai.  Krishna, Krishna, Krishna Jai” from His electrifying tone and as chorused by His disciple world, I am lost in myself.  My soul weeps at every thought, at every glance and at every sound representing my Bhagawan.  When can again I experience the loving gait of Him?  When can I enjoy the Godly, peaceful smile of Him?  When can I enjoy His every flowery movement and gestures addressing His disciples?  When can I listen to the invigorating, honeyed tone of Him?  When can I find His abode being ornated with His presence again?  When can I experience the sight of active spiritual corridors, sacred chants, loving thoughts, service hustles, and flourishing environs of Puttaparthi?

The true Leader of Humanity!  The true Leader of Reformation!  The only savior-being of this era!  Hey Bhagawan!  Will you appear back for us?  Will you again fill the holy moments of love, peace, and sanctity with your divine presence?  Can you hear our agony?

I am lost.  Do I need to prolong this life of mine when My Dear Lord, My Life and My Soul, Sri Bhagawan Sri Satya Sai Baba left me?  My heart weeps and my state of mind says:

“When you are lost in emotional warmth, when tears drench your body, when your heart goes heavy, when your voice is choked and when your tonal chords turn the sweetest ever, he has occupied you.  Let the moment not leave you.  Make it eternal.  Let the life be taken over by Him”.

My mind left me for Him.  My body doesn’t want to feel its weight.  I am not able bear the loss.  I twice had a close glimpse of Him in my life.  Luck didn’t favor me again.  I am so unfortunate that I couldn’t experience the living God while he was present.

I will follow His preachings through my life.  I know this is the only way to connect with Him.  Bhagawan ke bina anand nahi.  Still, I want to live my life just to remember Him every moment and to spread around me the love, peace and joy.

Sai Ram, Sai Ram, Sai Ram

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How to evaluate business idea?

Posted by on Apr 1, 2011 in Business, EPM World, Self-employment, Start-up business | 0 comments

Entrepreneurship is evolved owing to several reasons which could be:

  1. Ambition to make big, to earn big, to prove big
  2. Individual experience and expertise in a given area
  3. Investment opportunity
  4. Campus driven
  5. Inspiration by a colleague or a friend to join him / her
  6. Trying situation – Job lose owing to any of several reasons
  7. Family tradition
  8. Any abrupt event that lead to self-employment

However, the very first and the most difficult stage in the journey of entrepreneurship is freezing the very business opportunity for the proposed venture.  The opportunity could be related to service sector, product manufacturing or so.  The generally accepted approach and the best practice at this juncture is going for ‘market research’ on the opportunity, unless the business offering in question is not a job work for some other business.  Considering that the market research recommends the business opportunity, you may go ahead with further positioning in just 2 steps.  Each step, however, is very comprehensive and process oriented.  I have drawn the whole approach into one page document placed below as an image.

Click on the image for a larger view:

How to freeze a business opportunity

The item ‘A’ in the picture presents you two opportunity areas i.e. Product and Service.  The next item ‘B’ contains important parameters to be determined for the product or service offering.  This is the stage where you actually understand what exactly your business is.  This clarity is indispensable in letter and spirit for every further move in your stride.  Considering that you are ready with the plan and process related to item ‘B’, you will move to item ‘C’ which tells you the next plan of action to market your product and conduct your business.  The item ‘D’ is the value what you achieve and the return you gain out of your business investment.

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Service deficiency

Posted by on Jan 7, 2011 in Business, EPM World, Project Management | 0 comments

There has been a tremendous shift in the business towards customer service.  Usage of technology, logistics, and PR are the main approaches.  However, there is a major discontentment and feeling of betrayal in the customers owing to inadequate service quality, disregard to accountability, least value accorded to  customer’s money.  Besides, there are ways of bullying the customer w.r.t pricing, hidden terms and conditions.  This is more prevalent in financial products, health care products, insurance products, telecom products, automotive sector and realty sector.  Today’s consumer spends his major earnings on these products viz., health care, loans, investments, insurance, mobile, car and housing.  This amply proves to what extent an average customer undergoes loss of his hard earned income.

The big businesses just wants to see their bulged balance sheets.  They outsource several of business processes like customer service, marketing and technology to an external agency.  The sales and marketing personnel in the organisation are driven by rising target levels.  The production or service infrastructure doesn’t get scaled up to the required levels.  Quality control is entirely ignored.  Thus the consumer is obviously at the receiving level of all these deficiencies in the product or service consumption.

Why does it happen with us in India?  Why are the business owners here unconcerned about the lapses?  The reason is simply the individual attitude.  He or she, the business owner doesn’t bear a clean personality or genuine sense.  The attitude is similar to that of a butcher who don’t hold a twinge of feeling to slaughter an animal.  The main concern of business owner is number game to beat their own targets or to beat competitor targets.  They await just to announce big results periodically.  Expand the same attitude in the form of one more business venture.

That is the reason why consumer in India believes more of a foreign stuff.  The elite community hardly bother to shop local things be it cars, cosmetics, confectionery, electronic appliances, interiors and many more.

The Indian born business owners whether it is TATA, Reliance, Birla or Future Group should learn to treat their business as a hospitality sector where customer is held at high esteem with due service and extending value for money.

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Corporate & Professional – How do I give this identity to my organisation?

Posted by on Apr 3, 2010 in EPM World, Marketing, Branding, Uncategorized | 1 comment

When an organization truly competes the characteristics of its line business, in a more transparent way, it could be called a professional entity. When an organization defines its business objectives in clear terms duly indicating the strategy and the delivery mechanism, it paves way for professional development. We could enumerate the following aspects in an enterprise to understand the level of professionalism adopted by it.

  • Scope and clarity in service offerings
  • Vision & Mission
  • Culture, values and ethics
  • Strategy & Planning to achieve its Vision
  • Brand conscious and brand positioning measures
  • HR and Communication flow in the organization
  • Policy provisions and delivery mechanism to achieve organizational productivity
  • Implementation of Best Practices and Certification standards in the functional areas
  • Transparency while dealing the issues of discrimination, grievance, disputes
  • Implementation of technology
  • Statutory identities
  • Clean financial and taxation system
  • Social accountability

Further professionalism is more of an accountability and transparency. It is possible to achieve these aspects when an organization deploys related processes to implement the above provisions. Let us understand process as any given transaction or task to be achieved in the functional or departmental context. For example, performance appraisal of human resources is a process, raising an invoice is a process, quality check list is a process, exit formality is a process, and any report document is a process. At this reckon there will be hundreds and thousands of processes that an organization has to effectively deliver in order to achieve the true performance levels.

The process could be a hard copy format or a digital document. Organizations inevitably follow both the formats as total automation and paperless environment is still not feasible in our business environment. As an example for digital processes, any CRM application at the minimum shall have numerous processes related to sales and after sales support. An ERP application is the true mirror of enterprise-wide processes.

Further, every process should be flexible for due customization. The technology tools like ERP application invariably enable deployment of a given process, modification of the same with due controls, monitoring and measuring it for performance. Still an ERP application enables to integrate the enterprise wide functions and processes so that enterprise productivity and performance is reckoned periodically by the top management with due checks and controls.

Finally beyond all the above, it is the conduct, attitude, accountability and commitment of employees that brings in right identity to the organization as a whole. Hence, in today’s business the HR development is given top priority to match to the organizational vision and mission. Employees should also realize that the positive identity and values achieved by an organization shall invariably enhance the professional value of their individual profiles.

Professional identity and corporate culture brings in stakeholder loyalty (employees, vendors, suppliers, customers, partners …), creates brand value and develops business. Thus any investments made in this direction shall bring in the Returns on Investment (ROI).

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